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Back in April, I wrote an article, How To Be GREEN and Increase the Value of Your Home where I also provided videos of a company that I was excited about after watching them locally on Sacramento TV Channel 13, Good Morning Sacramento.
The Eagle Shield company, I thought provided an excellent resource for being “green” and at the same time per their advertisement the cost of my SMUD bill would be significantly reduced with their product. It was to be a win, win…
I promised that I would let you know how I felt about the product and how much it reduced my SMUD bill.
First let me say, Eagle Shield was “Johnny on the spot” and very convincing that not only would my energy bill be reduced but that the life of the A/C and Heater would be greatly increased due to not having to work as much.
The bad news is that my SMUD bill was significantly higher this year than last year at this same time. And unfortunately, that’s before any rate hike by SMUD.
But, worse than that I found the company, Eagle Shield to be non-responsive to complaints. After many calls for several weeks, a salesman came out to check the work and of course was not authorized nor did he have any idea why the bill was higher.
For weeks I have been told the manager Kim at Eagle Shield would call but to this date she has not.
Did I mention that no one ever did the 15-Point Energy Audit that they advertise? Eagle Shield not a company that stands behind their product nor do they follow through with what they advertise.
Since Eagle Shield’s product runs between $3,000-$4,000 and obviously has not worked for me, I can not recommend it. Don’t waste your money.
I would strongly advise homeowners consider more insulation rather than this Eagle Shield product called reflective insulation that they over promise and under deliver as well as very poor customer service. I have been extremely disappointed in the product and the company, Eagle Shield.
In the next few years we will be bombarded with companies on the “GREEN” wagon and I suggest that you tread very lightly before jumping on any of their wagons. Not everything advertised as “Green” is “Green.”
Hope this helps save someone else from falling into the Eagle Shield trap. I have filed a complaint with the Better Business Bureau to help other homeowners who may be considering Eagle Shield.
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Hey Gena,
Out of curiosity, did they measure the ventilation of your attic space prior to doing a radiant barrier?
Last October we replaced both our furnace and water heater, both after doing a fair amount of research. My regular home inspector told me that more important than anything else is really the heat (or cooling) loss through the ducts. So although we did get a fairly efficient heater (in our Silicon Valley area climate it didn’t make sense to get a super high efficiency one), we did get the ducts repaired where they appeared to be leaking. Our energy consumption in January was down 10-15% for the same level of heat in the home. We were happy about that!
Stephanie,
Not that I know of. Interestingly, after they received my complaint from BBB today, I got a phone message from the CEO which I will return tomorrow.
Hi Mary,
Sounds like you made the right decision. Wish I could say the same. Hopefully, I can find someone who can figure out what the problem is since Eagle Shield only sends out their sales people who have no clue.